Network Technology Interview Questions

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What if customer ask help on hotline requiring to get some issue sorted immediately but you do not have that knowledge meanwhile there is no one around you to get you helped. What can you tell to the customer ?also customer can only ring you on phone but no other option to contact you.
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Network Operations

Interviewed at Vocus

3.3
Oct 19, 2017

What if customer ask help on hotline requiring to get some issue sorted immediately but you do not have that knowledge meanwhile there is no one around you to get you helped. What can you tell to the customer ?also customer can only ring you on phone but no other option to contact you.

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