Recruiter reaches out after 3 weeks of application online. Asks very basic questions in a disinterested manner. Screening was poor; while I was trying to volunteer more information to ensure neither of us waste time in future, the recruiter seemed to want to get the 'job done'
Surprisingly, profile gets shortlisted and I received an email (which went to the spam folder) asking to prep up for a presentation in a week's time. The schedule was fixed over the email in a way which will keep us guessing if this was ever going to happen. Surprisingly,again, it happened on the scheduled date. I do feel for the recruiter if the schedule was perhaps hectic. If not, the recruiter has done a pretty bad job of being the face for the company.
The Zoom call was scheduled with the HR of India office over the email. Surprised yet again on the unprofessionalism when during the call I figure there were 2 panel members instead of 1. Now came the sad part for the HR where a few people like them contribute to the ill-formed image for the HR fraternity. I was asked to switch on the Zoom camera, no pleasantries exchanged and asked to dive straight into the presentation. Very mechanical for a HR team. So basically I talkes to a screen with absolutely no response while both of them stayed on mute, their video switched off. They had no qualms whatsoever when I called out about the weirdness of the situation. Hmm...
While the India HR head seemed to be more open and warm compared to the HongKong/Phillipines HR (which I find out after the discussion from research), the latter spewed frustration over not getting the right candidates. I do understand when the requirements do not match, however that is something they need to tackle at the sourcer/recruiter level internally and offline. Listening is an art. Respecting a candidate however misfit for the requirement put forth, is a value to be imbibed.
It was obvious that they wanted to emulate global MNCs, but from the few minutes I spent with them (not even allowing to go through the PPT content completely, btw) I got the feeling that this was the desperate attempt to be different for the sake of being different. I am still not able to appreciate the "good intent" if they had any.
Overall, I would say for a company who has fallen from Fortune 500 to Fortune 1000, HR needs to re-evaluate their 'humane' quotient within the organization. Every person has their own positives, so while an interview happens I am sure you would not want to break him/her while they are still toiling hard to find a fit into an organization. It is also important that interviewers show their positives which I have no doubts they would possess. But they never let me see them. The negative impact the interview process left is in superlative degrees, sadly.