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Pharmacy Technician Interviews
Pharmacy Technician Interview Questions
A pharmacy technician works closely with pharmacists to carry out administrative duties and supply patients with prescriptions. Be prepared to answer questions about your ability to deal with confrontational customers. You may be asked to engage in a few role-play scenarios, such as a patient not understanding how to take his prescription or a patient approaching you in a lot of pain.
Top Pharmacy Technician Interview Questions & How to Answer
Question 1
Question #1: How would you prioritize work to help the pharmacy run efficiently?
How to answer
How to answer: The interviewer wants to gauge how well you can juggle a heavy workload and maximize productivity with this question. Answer by stating how you would review the pharmacy procedures before starting to make sure you can step into the role and contribute to the team right away.
Question 2
Question #2: Do you believe customer services skills are important for a pharmacy technician?
How to answer
How to answer: Answer this question by stating how important it is to have excellent customer service skills in a pharmacy technician job because you are often the face of the pharmacy. You can talk about your experience working with customers and how you've built relationships with them in a previous position. You can also explain how you can remain positive even when dealing with a demanding customer and help them work through an issue.
Question 3
Question #3: Why did you choose to become a pharmacy technician?
How to answer
How to answer: The interviewer wants to gauge how enthusiastic you are about the profession with this question. Explain why you decided to become a pharmacy technician, whether it was your interest in chemistry or the role that it allows you to play in overall health service. Before your interview, think back to how you came to the decision to study pharmaceuticals. If you are using the position to reach another goal, such as becoming a pharmacist, you can also mention this. It never hurts to show ambition.
5,555 pharmacy technician interview questions shared by candidates
If a patient calls for a status for their medication and was expecting to receive it the same day, but gets upset that he/she wouldn't receive it because all of the delivery couriers were out for the day, what would you do to satisfy the patient?
Tell them of a time there was a problem between a coworker and I and how did I resolve it.
Tell me about yours (asked 3 times)
How long have you been a Pharmacy Tech?
What are your strengths and weaknesses?
How do you deal with stressful and/or changing work environments?
Tell me about a time you came across a difficult situation and how you handled it.
How would you handle a difficult customer, and provide an example of how you handled a difficult situation in the past.
Tell me about yourself? How do you stay organized? How would you handle a irate patient?
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