Name a time you had to go out of your way to be nice to a customer.
Phone Interview Questions
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The questions were fairly predictable, I would say
Again - I can't say I was terribly surprised by any questions
Was I accepting of constant review and comment? Working towards goals?
How would you sympathise with a customer if they are stressed and have an issue with their broadband?
What would you say to a customer who calls because they are at an airport & the have an important teleconference they have to use their phone to get on in a few minutes and they can't get a wi-fi signal on their iPhone?
What do you know about the services that Teamviewer provides?
Why are you willing to quit your current job?
Standard stuff - asking for specific situations
Why Wells Fargo???
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