Roles and Responsibilities of this profile
Product Support Interview Questions
2,245 product support interview questions shared by candidates
Standard interview questions (why Cipherhealth, strengths/weaknesses, etc)
3 programs to write
What is your greatest fault
What's the most technical task you've had to do?
Imagine you have a target to respond to tickets within 3 hours. Set up an ‘automation’ that will help ensure you meet this target Assume that when a response has been sent, the status of the ticket will no longer be “New” Send notifications to the “Level 1” group The notification should include the: ticket title name of the person who sent the ticket their organization title of the ticket link to open the ticket Response: Provide a screenshot of the automation settings Provide the URL (Note: From the list of automations in Zendesk, click “Edit” on the view to open the automation in another tab and provide this URL)
Why Cazoo? What caught my attention about the role?
They will ask puzzles to understand your thinking process and ask about API, Landing page etc.
What was an issue that you’ve had happen at work and how did you resolve it?
About your previous job
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