fair and easy, questions related to customer service telephonic interview, client interview as well at the end, tell me something about yourself, what are the matrics you worked on and all
Product Support Interview Questions
2,245 product support interview questions shared by candidates
Why do you want to work from home?
When is a situation you dealt with a angry customer ?
Tell me something we don't know about you
What were some challenges you faced in your previous position?
Talked about past experience. One of the questions they asked is how to make a PB&J sandwich. There was also a critical thinking question: Suppose that you are standing in a hallway next to 3 light switches, which are all off. There is another room down the hallway, where there are 3 incandescent light bulbs – each light bulb is operated by one of the switches in the hallway. Because the light bulbs are in another room, you can not see them since you are standing in the hallway. How would you figure out which switch operates which light bulb, if you can only go the room with the light bulbs one time, and only one time? Then they emailed me a an assessment test which was about 30 min long. They also asked if you downloaded the app and tried the trial version.
I had to generate queries based on some description.
How did you hear about Frontpoint Security?
Tell me about yourself
What is your salary requirement
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