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Server Interviews
Server Interview Questions
Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
Top Server Interview Questions & How To Answer
Question 1
Question #1: How would you handle an irate customer?
How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2
Question #2: How do you handle high-intensity dinner rushes?
How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3
Question #3: What do you know about our business?
How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.
29,650 server interview questions shared by candidates
How did you handle customer complaints at your last job?
Name an occasion in which you were upset at your employer?
My experience, Have i served before?
Why do you want to be a server?
Tell me a little bit about yourself
Basic Interview Question, introduce yourself and what is daily task on current job/role
The interview questions were the same old questions you would get elsewhere. Where have you worked? Why did you leave this job or that? What are your strengths or weaknesses? She asked me absolutely nothing I haven't been asked before a hundred times. What she however, did not ask was how can you be an asset to this company? There was no talk of how wine or spirits, the importance of upselling, the importance of team work or of what I think constitutes good service. I think they made a mistake in not hiring and if they don't recognize talent when they see it- I may have dodged a bullet. I will keep looking.
Asked general questions about what I wanted to do
Why do you want this job ?
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