What was the most difficult thing I had to deal with at my previous job, and how did I go about handling it?
Server Interviews
Server Interview Questions
Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
Top Server Interview Questions & How To Answer
Question 1
Question #1: How would you handle an irate customer?
How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2
Question #2: How do you handle high-intensity dinner rushes?
How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3
Question #3: What do you know about our business?
How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.
29,641 server interview questions shared by candidates
What do you like to do in your spare time? What do you know about beer and wine? Who's your favorite comedian? What music do you listen to?
When can you work?
How do you handle a difficult customer?
What is the end plastic connector on a CAT 5 cable
Tell me about a time that you were in a stressful situation and how you handled it?
Are you good at math?
What's your availability
What is your serving experience look like?
If you were triple sat with a 2-top table, a 4-top table, and an 8-top table, in which order would you greet the tables and why?
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