How would you deal with a difficult customer over the phone.
Service Assistant Interview Questions
4,176 service assistant interview questions shared by candidates
Describe your previous work experience
Why BCG? Why the CSA role? What do you think will be challenging?
Why do you think you would be a good fit for the CSA role?
Values of the bank were asked.
Introduce yourself to the group and explain why you applied for this role.
Explain how you’d go about a difficult scenario that might occur in store (answered in smaller groups).
Why do you want to work here?
Describe a time when you took a risk and it did not work out for you.
Why banking industry?
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