Was asked about any previous work experiences where I had to interact with customers in a professional manner. Was also asked about how I would act in certain scenarios whereby customers were unhappy and a situation needed to be rectified.
Service Assistant Interview Questions
4,174 service assistant interview questions shared by candidates
Q. What are you looking for Q. Situation led a team Q. Situation had to adapt to dealing with another culture (lots of Japanese tourists in our area) Q. What hours available, would you also do weekends on the odd occasion e.g. around Xmas.
What can you bring to Tesco?
Name a team in which you enforced a rule you did not agree with.
Tell me a time you went above and beyond for a customer.
Name a time when you had to deal with an angry customer.
What would you do if a customer asked you a question you didn't know the answer to?
Describe a situation when you had been trusted.
When is a time you have done something outside of your comfort zone and how did it challenge you?
Why are you interested in the role? Tell us about a time you went out of your way for a customer? Tell us about a time something didn't go your way and how did you deal with this?
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