Describe a time you've gone above and beyond what was needed for a customer.
Service Assistant Interview Questions
4,177 service assistant interview questions shared by candidates
A customer has complained because you didn’t have her favourite chocolate biscuits in stock and they were also out of stock last time she visited the store. There isn’t a delivery until tomorrow morning. How do you deal with this situation?
Tell me about a time you suggested an idea to your team.
How would you deal with a customer that would like a refund for a faulty item?
How would you deal with an angry customer?
what do you think we sell the most of at the desk?
Can you give an example of time you dealt with a difficult customer and how did you tackle the situation?
What do you know about the company?
Can you tell us a little about yourself? What have you been doing over the past year?
why did you want to work with us
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