Explain a time with you had a deal with a difficult customer and how you resolved the issue.
Service Assistant Interview Questions
4,177 service assistant interview questions shared by candidates
Do you like working with the public?
Nothing difficult. Basic. In the first interview I was asked how I saw my position and my answer: as a problem solver. The managers loved that answer and told me they never thought of it that way ... but that really was what we all were doing: solving problems for our customers.
How I dealt with difficult customers in the past?
What are you looking for?
Do you have a drivers license?
Going above customer expectations and how I’ve done that
Explain a time you had to work as a team to reach a goal.
What makes good customer service, a time you had to work towards a goal/team work. Describe your most recent role. Hiw would you deal with challenge 25 (scotland, alcohol & cigs& gsmbling)
Can you come to work on time consistently or at least give a day notice if you will be unable to come in.
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