"Are you more technical or people oriented?"
Service Delivery Manager Interview Questions
1,005 service delivery manager interview questions shared by candidates
not job specific. Lack of detail. Interviewer did not have any sort of interviewing skills. Questions were about my past and where I want to be in 10 years. very generic
Name a time you went over and beyond for a customer?
What are some of your flaws or challenges?
Why would I like to work with them
How to set priorities among different projects?
First round - 1. Take a online store as an example and write all the phases involved in achieving this solution. 2. Prepare estimates for the same. 3. If team members are ill and unable to attend the office, how will you maintain the project timelines? 4. What's the motivation factor for employees? Second round - 1. Explain the performance tuning steps that you will take on Java projects? 2. Why You have not worked on Spring yet? Why you didn't learn Spring till now? Its been in the market since ages. 3. Ptch.. I don't see you are up to date on skills, why? I don't know why HR will send candidates...ok, lets proceed. 4. There is an issue that client reported and what are the first 3 things that you ask team to look in to?
They questioned me on my experience but the key thing they wanted was to get someone who would be a good fit for the company.
Experience in industry and customer service
ITIL terminologies
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