Very simple and dot on ITIL process. 1. Service response time? 2. SLA 3. OLA 4. Also if you are unlucky like me to have the same interviewer be prepared for UBER ride question lol
Service Delivery Manager Interview Questions
1,005 service delivery manager interview questions shared by candidates
How would I deal with a Team member who was given a task and had said they had done it only for the Client to come back to us to say they are still awaiting the result related to the task. Then when approached the team member said they would get it done,then confirmed they got it done only for the client to chase again after.
How would you handle two memebers of your team that don't work well together.
Algemene interview vragen rond sterktes and zwakheden, wat mijn vorige ervaring waren, etc.
Quelle est votre première motivation?
What is that you are aspiring in the next 5 years
1) an interview with the HR staff : Several questions about your career, reasons why do you want to change job , why capgemini and what are your expectations in terms of salary package. You fill an application form at the end. 2) an interview with an operational manager: same questions as the HR staff did and in addition, he/she ask you some technical questions related to the field your are hired for in order to check your competencies. 3) if you pass the two first steps, you will have a last meeting with the HR staff to talk about the salary proposition.
How much of the experience in Digital
Son preguntas abiertas de como enfrentarias ciertos problemas.
Why did I leave a previous job?
Viewing 671 - 680 interview questions