Asked about the previous work
Service Desk Engineer Interview Questions
21,059 service desk engineer interview questions shared by candidates
Can you troubleshoot
Out of the 4 shapes, which do you like best? He made me draw 4 shapes (triangle, circle, square, and a squiggly horizontal line).
If I called a friend of yours right now, what would they say? If I called someone you've wronged, what would they say?
What's the Different between a Problem and an Incident? ITIL
How would you troubleshoot an Incident you weren't familiar with? steps that are taken to research etc.
What the Domain Name System (DNS) Do?
How would you fit the position
Tell me about yourself?
In layman terms how would describe what an IP address is?
Viewing 501 - 510 interview questions
See Interview Questions for Similar Jobs
Help Desk EngineerHelp Desk Team LeadService Desk TechnicianService Desk LeadService DeskIt Help Desk EngineerService Desk CoordinatorDeployment TechnicianService Desk AgentIt Technical Support SpecialistSenior Technical Support SpecialistLead Support EngineerHelp Desk TechnicianHelpdesk TechnicianHelp Desk AssociateTechnical Support SpecialistHelp Desk LeadTechnical Support Analyst