Tell me about your least favorite customer?
Software Engineer Apple Interview Questions
2,025 software engineer apple interview questions shared by candidates
Pretend you're wearing the blue shirt and a customer comes up to you stating, "I need a computer, and my brother told me to come in and buy one with a 1 TB processor, 2.7 GB of memory, and a 4 GB hard drive. Do you have any of those?"
Where is the apple headquarters?
The customer service part is a breeze for me. Emphathize with each role play they give you. The tech questions were more difficult. included explaining RAM to an old person, what would you do if your phone email wasn't working?, is RAM Volitale or stable, what is WIfi, what is Bluetooth? some of these questions I would not know if I didn't look up first. They are definitely looking for you to acknowledge the callers personal problem first though. Which is probably most important. They can train you on their equipment but it is hard to teach interpersonal skills if you don't have them to begin with....
How do you deal with arrogant customers.
Explain a time when your supervisor had to explain or show you a problem he noticed with your work habits and how it helped you in the future.
What's the difference between the RAM and the HDD?
Tell us one time you had to make an administrative decision and what was the outcome.
If you were to run into issues on your device, what would you do to resolve the issue?
Something you have disagreed with,
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