Who is the CEO of Apple, Where are Apple's HQ, Role-play questions, What do you think is the most common problem people ring in, How would you deal with working from home - how does it differ from working at an office? How do you deal with stress? Most of the questions others have shared are listed here, on Glassdoor. They helped me prepare.
Your device won't connect to Wifi, what do you do?
I don't receive emails through my phone and then she said that she doesn't remember her user name on her Ipad can you help me with this?
How would you connect wireless headphones to your phone.
What are the steps you would take to troubleshoot an issue with not being able to send emails.
Your caller created a presentation on their ipad. During playback, the movie on their presentation has no sound. How would you handle this situation?
If a customer called you because they dropped their ipad and want to get it repaired. What would you say to the customer knowing that the repair is not covered and the customer will have to pay out of pocket for it?
tell me one quality about you?
How would you balance school and work?
How do you delete apps from an iPhone?
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