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Software Engineer At Interview Questions

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4,577 software engineer at interview questions shared by candidates

How do you reset and iPhone A customer drop her iMac, is not going on, she is late for her class and need her info, what do you said? What kind of email would you use and why? Roll play in the second interview Describe a day in my last job Describe a situation with a hard customer Some questions were in Spanish and, I'm expecting the 3rd interview to be 80% Spanish 20%english. I'm still waiting for the next interview.
avatar

At-Home Advisor

Interviewed at Apple

4.1★
May 16, 2014

How do you reset and iPhone A customer drop her iMac, is not going on, she is late for her class and need her info, what do you said? What kind of email would you use and why? Roll play in the second interview Describe a day in my last job Describe a situation with a hard customer Some questions were in Spanish and, I'm expecting the 3rd interview to be 80% Spanish 20%english. I'm still waiting for the next interview.

Ok, coming from the customer service industry, how do you think you can provide that same level of satisfaction without the face to face interaction you're used to? E.g. how can you provide good customer service over the phone
avatar

College At-home Advisor

Interviewed at Apple

4.1★
Mar 17, 2015

Ok, coming from the customer service industry, how do you think you can provide that same level of satisfaction without the face to face interaction you're used to? E.g. how can you provide good customer service over the phone

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