Tell me about a time you had difficulty with a coworker
Software Engineer At Interview Questions
4,573 software engineer at interview questions shared by candidates
How would you deal with an angry or upset customer?
Typical, even had me write a 1500 word essay on customer service skills/ situations.
· Tell me about a time you had to go above and beyond for a customer. · Tell me about a time when you had to make a decision between standards and delivery. · Tell me about a time where you did not meet a commitment. · Tell me about a time where you didn't have enough data to make a decision. · Tell me about a situation that required you to dig deep to get to the root cause.
Tell us about yourself
LRN is a flat company with no titles. How do you feel about taking on non-traditional job responsibilities?
What would you do if an item rang up as $25 but the customer was saying it was $22?
What are your career goals?
I don't remember the interview questions, but they are basic interview questions. Explain yourself, angry customer, above and beyond, where u see yourself, etc. Someone calls and reads the questions from a paper and jots down your answers. I have never had a call center job but I have plenty of customer service experience therefore I sold that.
Tell us about a time you went above and beyond to help a customer
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