Scenario: "It's a busy Saturday afternoon, a customer wants to buy a leg of lamb thinking it is at a reduced price, this item has no reduced label on, you know there are some leg of lambs that are reduced when on the date of expiry. However, you see this leg of lamb still has a week left, what would you do?"
Your coming out the warehouse with a pallet and it's getting busy. There are 4 tills open but you see a woman with a full trolley and a baby crying heading towards the till your about to open, what do you do?
Group Task Cave Man expercise, Where a group of people stuck together in a cave and only person is allowed to get out. Who should be given chance to get out and why?
Think of a time when you were interrupted at work, how did you handle it.
How would work with a upset customer and how could you resolve the issue.
Tell me a time when you had to deliver bad news to a supervisor?
What don't you like about Apple products? If you could change something about Apple, what would you change?
I found one that is challenging: How did you deal with a situation when someone has negative comments or reactions on your culture.
Have you heard of the 8 to 92 rule?
What is the role of an Apple Specialist
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