1st round interview - Tell me about your current job - Why Amazon - Tell me a time when you took responsibility to do something outside your daily job - How would you handle difficult customer Final round interview 1st interviewer - Tell me about yourself - How do you deal with a customer who criticized you - Tell me a time you tried something new and how did you evaluate it’s gonna work 2nd interviewer - Tell me a time when you disagree with colleagues - Tell me a time when you come up with new ideas to meet targets in a time manner 3rd interviewer - Tell me a time when you put extra effort to help a customer or your team - Tell me a time when you handled a project
Support Analyst Interview Questions
5,364 support analyst interview questions shared by candidates
Are you comfortable with the 24 hrs nature of Amazon
Simple aptitude questions and technical questions pertaining to Linux, SQL and pattern printing
Tell me about yorself
Tell me about a time where you dealt with someone who was very anxious or angry about a situation and it called for an above average response during the process. And then the usual questions about past positions and/or experience.
Tell me about your escalation methodology
How do you prioritize which customer issues are more important than others - which ones do you know you need to work on first?
How would your current or past coworkers describe you?
Describe a difficult situation and how I handled this situation.
It was very focused on culture.
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