How do you live Faires values?
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
What traits do you think are important to have for customer service?
Which of Faires values stick out to you, and why?
What community are you a part of, and what do you do to support that community? What does being a part of that community mean to you?
Why are you interested in this position?
Tell us about a time when you were faced with a great challenge and how you managed to get yourself through it?
Please, tell me about yourself
Q: Why did you decide to pursue a career in customer service? What makes you a good candidate for this job?
What is an example of a conflict that you had with a manager and how was it resolved?
Please clearly state what you think is at the root of each customer’s question. "I need to change my e-mail (login), this site started as a test of Squarespace’s possibilities for a friend, and I transformed it to a full website and now I need to give this account to her, so all I need to do now is to rewrite all info on the site, because she will be the owner of this website. Or maybe I can create a new account, but I need to transfer all the settings and styles to this new account and don`t know how to do it."
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