What was the challanges you have faced
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
Email writing, how to respond to an angry customer mail etc
How would you contribute to the growth of this company?
Basics about testing, A walk through of any random app testing, Could of aptitude questions. And questions that will measure your alignment with Amazon leadership principles.
Burning rope and 2 water cans puzzle
Tell us about a situation you were put in where ethics came into question, how did you handle that?
Tell me about your self
Many situation question (ex, what if you don't agree with your supervisor, how to handle difficult client etc..)
Why should we hire you?
What motivates you every day ? (in life, not at work)/ Give me an example of a situation that you were asked to do something outside of your role/ Situation when you took responsability of a mistake/ Situation when a manager gave you a task and you didn't understand it, what did you do ? (here you should say that first you tried to understand the tasks on your own and after that you asked to your manager. They want people that are not AFRAID TO ASK, they want people that KNOW HOW TO WORK WITH A TEAM). Situation when you had to adapt to an unexpected situation. Situation when you disagreed with a boss or a coworker.
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