Tell me about a situation in which you stepped in to support a peer/co-worker who was struggling?
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
Tell me about a situation in which there was a conflict between yourself and a customer - how did you handle it?
What do you do if you encounter a problem that you cannot solve?
The STAR method is a structured way of answering behavioral interview questions. Behavioral interview questions usually start with "Tell me a time..." or "Give me an example..." By having you share an example from your past, Amazon interviewers hope to deduce how you might perform on the job in the future. It's reasonable to expect that if you were put in a similar situation, you would do no worse than how you performed in the past. Here are some examples of behavioral interview questions, relevant to Amazon: Customer Obsession. Walk us through a time when you helped a customer through a difficult process and what that looked like. Frugality. Tell me a time when you came up with a clever way to save money for the company.
Windows administration. Windows and linux commands. DNS resolution in detail.
Normally, these were questions that could be answered based on my experiences such as projects or internships. The thing is how to answer properly in relation to Amazon Principle. But also I was asked for basic OS and Linux knowledge.
describe yourself and why amazon
What is something that is not on you CV but is something that you think would help you for this role?
what do you know about os? What is dhcp? what is dns?
How would you handle an irate customer ?
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