Some questions in DSP were difficult
Support Engineer Interview Questions
Support Engineer Interview Questions
Support engineers help customers with their tech support concerns and challenges. They often provide support for the products and services of technology companies. These professionals also create training manuals, guides, and other support materials. You should expect a variety of technical questions and questions that test your ability to interact with customers.
Top Support Engineer Interview Questions & How to Answer
Question 1
Question #1: Name some of the latest processors and other popular upgrades for computers.
How to answer
How to answer: This question lets you showcase your knowledge about computer hardware. Talk about the latest computer processors, hard drives, and graphics cards and which applications they're best for. While a graphic designer may need a powerful processor, someone who spends most of their time typing can use an older PC with no problem.
Question 2
Question #2: Talk about a time when you solved a problem with a difficult customer.
How to answer
How to answer: People are often angry and frustrated because of issues with their hardware or software when they speak to support engineers. Use your answer to this question to show that you can stay calm and de-escalate situations with irate customers. Discuss a time when you were able to make someone satisfied, even though they were angry at first.
Question 3
Question #3: What is overclocking?
How to answer
How to answer: Overclocking is setting a computer's processor to run faster than recommended. Talk about how it can increase performance, especially for gamers, but it increases the risk of overheating. Overclocking often voids the manufacturer's warranty as well.
21,841 support engineer interview questions shared by candidates
Some different questions: 1. Whats cache miss and cache hit 2. How to use finalized in Java 3. Difference between Foo A; and Foo A(); 4. some easy time complexity problems (big O notation)
What is return type of pointer of malloc, ? How to call variables from directory of .mfile?
The lady who was conducting my interview, asked a question about anti-aliasing filters.
what precaution should we take when using malloc.
Have you had any disagreement with your superiors and how did you handle the situation
basic maths: - cross product of vectors: a= i, b = j+k, what is a*b? - a = i+3j-4k, b = 1-2j +3k, the mapping of b on a? - integral of x*cos(x) over x? linear algebra: - what is symmetric/identity/singular matrix? - how to calculate the singular matrix of a given 2*2 matrix [ 3 2;2 1]? - given [3 -1;1 5], what is its eigenvalue and eigenvector? programming: - what is #define? difference between <> and "" - typedef -null pointers - typecasting. how to cast a double data into integer? C++: -difference between structure and class? - Given a class named Foo, difference between Foo a; and Foo a(); - virtual constructor and virtual destructors. Why virtual constructor is wrong and virtual destructor is necessary? - operator overloading. what kind operator could not be overloaded? - the exception mechanism. signal processing: - Nyquist theorem. given a cos(50HZ)+ sin(250Hz), what should the sample rate be? - what is Anti-aliasing filter? - what is convolution? - what is LTI system? given several systems, determine if they are LTI. - Stability and causality of a system. - h[n] = [1 2 3 0 1]; what is its Z transform? is the system stable/causal? - what is Power Spectral Density? - what is Random process?
No surprise Questions. Everything was from Glassdoor
Why this position?
Describe one relevant project. GPA? Visa Status?
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