Was asked for a past experience when I had to get group consesus on an unpopular decision.
Support Manager Interview Questions
2,454 support manager interview questions shared by candidates
How do you promote corporate culture
Give an example of a time you showed initiative at work.
- how do you use grep (linux command) to avoid looking for a specific word while analyzing log files - how do you see the TCP handshake signals (SYN, ACK, etc) being dropped in a wireshark package
How you motivate team
No difficult questions. Questions are basically situations and how you would solve them.
The ease of the questions was unexpected.
General competency Qs applicable to the role
Role play - based around a customer experience
One question they asked me was about how I approach problem-solving in challenging situations, which gave me the chance to share real examples from my experience
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