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Support Representative Interview Questions
5,789 support representative interview questions shared by candidates
How would you promote other services? How would you handle an upset customer?
If my internet went out what would be the first thing I would do
They asked if I'd ever had to explain technical information to someone at a higher position to me.
What was the hardest situation?
"Please give an example of when you were able to successfully up-sell a product or service."
Do you like sports? We are all big sports nuts here.
2 interviewers asked customer service scenarios, what would you do if a customer wanted you to do something against company policy
Are you willing to work nights?
Do you understand this is a sales position- not actual tech support?
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