They asked about my general experience in relation to suitability for the role. They also asked situational questions and in the final interview they asked questions relating more to my thought processes with certain decisions or actions I may take in the role. These were designed to be a discussion rather than there being a right or wrong answer.
Support Representative Interview Questions
5,788 support representative interview questions shared by candidates
Most of the questions were about my understanding of, and motivation for, the role.
Tell me about your self
Why do you think we should hire you?
Very simple interview question. Ex: Name a time where you had to help a customer who was being dificult
They asked questions related with my experience and scenarios
If you are hired, are you willing to proceed with the training process?
NA.
How did you grow up?
Why we should not hire you
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