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Support Representative Interview Questions
5,787 support representative interview questions shared by candidates
Why upgrade?
How many DNS record types can you name? What is the difference between an A record and a CNAME record?
Tell me one difficult experience with a customer and how you handled it.
It was a long interview. First, they confirmed my details and then I was questioned about my educational background and my previous working experience, then they asked me if watched movies and to describe a movie. And it goes on.
Introduce yourself, and where do you see yourself in the next 5 years.
Why should we choose you?
Describe a time when you turned a disappointed customer's day around. What is your greatest professional setback? What do you know about Lending Club? What do you do in your free time?
What do you like to do in your spare time?
Tell me about a time you had difficulty working with someone in a team.
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