I was handed a whiteboard marker and was asked to name 10 other things I could do with it other than write with it in under 15 seconds.
Support Representative Interview Questions
5,787 support representative interview questions shared by candidates
How do you handle shifting work priorities, how would you handle an upset user, what would you enjoy about this position, etc.
have you ever dealt with an irate customer and how did you handle it?
Are you available all the time including nights/weekends/holidays?
How would you explain FanDuel to your grandparents?
I have a lot of payroll experience so they asked a lot about that and how I would handle certain client concerns
Asks you do create three email replies in mock customer scenarios
Tell me about yourself. Why are you looking into the support engineer role?
Did job requirement assessment like typing and details attention
API's, questions about zendesk operations etc
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