A support specialist is an individual with knowledge about computers, electronics, or software who uses this knowledge to help customers experiencing technical problems. When applying for a support specialist position, interviewers want to know if you have a strong understanding of the technology you're working with and if you have the communication skills necessary to assist clients.
What led you to seek work with disabled individuals? What Experience do you have in this field? Do you know/have you known anyone with an intellectual disability? What is your experience with disabilities? I'll just list some things I was asked about: Family, kids, hobbies, interests, marriage.
Are you available to start tonight? Do you find joy in helping people? Is working from home and managing your time efficiently something you've done before? What has been your favorite job in IT? Your worst? Where do you see yourself in five years?
Tell me about a time you encountered bad service from a company. What would you have done differently.
The most difficult aspect of the interview process was by far - the technical, screen sharing component. I can't think of a specific question that was asked, but if I were to interview with them again, I would make this the primary focus of my interview prep.
[Onsite] - You will need to fix some lines of broken code
Tell me about a time you’ve done something for the first time without any prior experience.
They asked me why I was leaving my old job.
Why do you want to work for us What have you done in the past
Why CarProof?
Explain to me how Active Directory works.
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