Tech Support Interview Questions

19,258 tech support interview questions shared by candidates

If a caller is very upset and they are telling you that it is all your fault and they pressure you to send them a new phone. Knowing that you have to follow a script and use your common since, how do solve their problem if their is no earthly way to do so......
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Tech Coach

Interviewed at Asurion

3.3
Mar 13, 2014

If a caller is very upset and they are telling you that it is all your fault and they pressure you to send them a new phone. Knowing that you have to follow a script and use your common since, how do solve their problem if their is no earthly way to do so......

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