Interview was not that tough . They asked question related to Process and Basics and bit of scripts questions
Technical Associate Interview Questions
18,545 technical associate interview questions shared by candidates
Why phone support
How would I handle a disgruntled customer.
What kind of cereal do you eat?
They asked pretty standard questions about my experiences and intentions as well as a few basic behavioral questions.
What do you know about the company?
All rounds are easy but prepare well.
Write query for find 1st,2nd,3rd highest salary from employee table reverse a number swap to number pattern basic program fibonacci series
Versions of Windows you have worked with, configuration of your laptop/PC, Microsoft Outlook, basic network troubleshooting.
Where do you see yourself in 5 years, what are your experience with customer support, why did you apply for the job, what are your skill sets.
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