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Technical Consultant Interview Questions
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How do you define customer service?
They asked about what brand technology products I used and if I was good at trouble shooting problems with technology products. They also asked, AND THIS IS VERY IMPORTANT, if I am flexible within the week and am I able to keep strict attendance rules.
Q: Which product would suggest, "this" or "that"?
How would you handle an irate customer?
What is my biggest pet peeve in a call center??
About your self and previous job experience if any.
If the customer called in and stating that he/she is unable to get online through wireless connection?
Do you have a flexible schedule
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