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If a customer who has been with us for many years calls and wants to cancel and request a refund, how would you handle it? Tell me once you have had any problem with a colleague, and how you solved it, tell me about any situation in which you had a difficult customer and how you resolved it, what is the difference between customer care and customer service, etc.
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Customer Care Expert - Spanish

Interviewed at Wix

4.1★
Feb 17, 2026

If a customer who has been with us for many years calls and wants to cancel and request a refund, how would you handle it? Tell me once you have had any problem with a colleague, and how you solved it, tell me about any situation in which you had a difficult customer and how you resolved it, what is the difference between customer care and customer service, etc.

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