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Technical Support Agent Interview Questions
32,664 technical support agent interview questions shared by candidates
Explain a situation where you were confronted with a conflict and how did you handle it?
What do you think when you hear the term "front desk agent?"
How do you manage a difficult situation?
How would you sell a customer who has to pay a three hundred dollar fee but will save $100 dollars every month?
Lo que más evalúan en la entrevista es el manejo del inglés que se tiene.
Long term goals
Recruiter asked, "Have you read all the negatives about DEKA and are you sure you want to work at this company?"
Tell me about a time you had a disgruntled customer and how you solved it while providing excellent customer service.
I was asked could I handle pressure
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