They asked about who you are, some scenarios, so on. Most are customer service based, as you would expect. I'd suggest talking about your IT experience (if any) when you're asked to introduce yourself and find ways to sort of tie it into certain questions where it would make sense to do so.
Technical Support Agent Interview Questions
24,600 technical support agent interview questions shared by candidates
why best buy geek squad?
Tell me a time when you showed great customer service & went above & beyond for a guest.
Prior Experience
If I'm ready to work in a call center, which comes with a lot of pressure.
How do you face problems?
How long do you plan on working here?
Why do you want to work for us
Not much just the basic
Time when working in a fast paced deadline driven environment?
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