In an interview for a technical support engineer, you're likely to face technical questions, troubleshooting hypotheticals, and questions that assess your customer service skills. Interviewers want to know if you can proficiently solve computer problems, have a working knowledge of relevant technology, and be successful when assisting customers with computer problems.
interview process was very smooth and the questions asked in the interview was moderate in difficulty level includes most of the programming languages and the basics of it so, fundamental knowledge on SQL, python, C, machine learning and the projects will help.
Personal background questions, then moved on to technical questions.
What are the steps taken to increase computer running process?
One question was how comfortable was I with working on multiple projects.
To know a little about computers
What is HSRP? How will you configure it ?
About interests and past experiences
How would your current manager describe your work ethic?
Give an example of a time you had to deal with a difficult customer and how did you handle the situation?
What is one situation where I had to deliver unfortunate news to someone after having already set a less unfortunate expectation with them.
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