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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,954 technical support interview questions shared by candidates
Whats the difference between an API and a SDK
In order to recruit IT personnel, we expect you to be up to date on languages and operating systems. Tell us about your experience.
What would you do if candidates kept making it to the face-to-face stage after successful phone interviews, only to bomb technically?
What is a DNS? How does it work?
What port do you change for email? What is the difference between a private and public ip address? How would you handle an irate customer. When is a time you went above and beyond for a customer.
At what point would you resort to terminating a employee?
I have reviewed your resume but would like to ask you to begin by giving me an overview of your education as they relate to this position and why you are interested in this position. Please elaborate on your project listed on your resume. What were your major responsibilities in that ? Did you made the project? If yes then tell what you have done in the project ?
Tell about yourself
Are you ready to stand the work pressure ?
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