They asked if I'd ever had to explain technical information to someone at a higher position to me.
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
What was the hardest situation?
"Please give an example of when you were able to successfully up-sell a product or service."
Do you like sports? We are all big sports nuts here.
2 interviewers asked customer service scenarios, what would you do if a customer wanted you to do something against company policy
Are you willing to work nights?
Do you understand this is a sales position- not actual tech support?
Tell me about a time you had to sway someone's opinion to match your own?
There wasn't any particular question that was difficult.
Have you worked for Amazon before
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