Technology Engineer Interview Questions

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It was for IT Service management ITIL based profile. Few of major questions were like 1. What is major KPI of problem and Incident management? 2. What is 5 Why 3. Should we outsource Helpdesk process 4. Should Problem management work under Helpdesk 5. What is the latest CPU processor in the market 6. Prepare and send assessment on printer upgrade. 7.
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IT Support Engineer

Interviewed at Qatar Petroleum

4.3
Sep 17, 2019

It was for IT Service management ITIL based profile. Few of major questions were like 1. What is major KPI of problem and Incident management? 2. What is 5 Why 3. Should we outsource Helpdesk process 4. Should Problem management work under Helpdesk 5. What is the latest CPU processor in the market 6. Prepare and send assessment on printer upgrade. 7.

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