What do you do if you encounter a problem that you cannot solve?
Technology Support Interview Questions
7,096 technology support interview questions shared by candidates
Describe the OSI model. What is the windows host file? In Linux, how do you view the directory you are in? What is DHCP? What is DNS?
Describe the time you were given a task and failed.
What does a router do?
Generic questions about computer networking
Describe each layer of the OSI model and corresponding devices that would fall into that layer.
Interaction with difficult customer and outcome
What is a challenging issue you had to resolve?
Tell me about your experience. Why Amazon?
1 of the interview was with AV manager on basic AV questions. What is pixels? Difference between stereo and digital sound? What will you check when there is an echo when speaker talks? Video input cables.
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