Technology Support Interview Questions

35,952 technology support interview questions shared by candidates

Most difficult and unexpected question was, what will motivate you when you have mundane work? The business case study was an inbox of emails which had to be prioritised and answered before leaving for holiday in 1 hour. It was based on a real life situation where there was a leaking oil pipe and requests to have it fixed from various stakeholders and a government department because of safety, financial, and environmental costs. Your outcome had to be presented to the GMs interviewing you.
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IT Graduate

Interviewed at ExxonMobil

3.5
May 17, 2014

Most difficult and unexpected question was, what will motivate you when you have mundane work? The business case study was an inbox of emails which had to be prioritised and answered before leaving for holiday in 1 hour. It was based on a real life situation where there was a leaking oil pipe and requests to have it fixed from various stakeholders and a government department because of safety, financial, and environmental costs. Your outcome had to be presented to the GMs interviewing you.

Honestly 2 most unexpected questions got me and probably had me look unprepared. It was something like describing a project and explaining the methodology I used, why I used said method and what was the outcome. Something similar to the above, but I had to state the technical specifications of the solution. So in general, please prepare solid solutions and explain them in a stepwise format. I tripped over these questions for some reason. Even if you have interview experience, please do NOT underestimate the exploitative potential of these 2 questions. I believe they got me, because I was ill prepared for them.
Jun 11, 2014

Honestly 2 most unexpected questions got me and probably had me look unprepared. It was something like describing a project and explaining the methodology I used, why I used said method and what was the outcome. Something similar to the above, but I had to state the technical specifications of the solution. So in general, please prepare solid solutions and explain them in a stepwise format. I tripped over these questions for some reason. Even if you have interview experience, please do NOT underestimate the exploitative potential of these 2 questions. I believe they got me, because I was ill prepared for them.

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