They go over your resume and start a checking list. One of them ask the questions and the second writes down. I felt 100% observed. They asked me If I had made any mistakes with transactions what I had done to rectify them.
Tellers Interview Questions
12,833 tellers interview questions shared by candidates
1. Explain to me a time where you provided excellent customer service? 2. Discuss a time where you accomplished a goal (sales goal wanted). Challenges? Outcome?
There were no really difficult questions. Everything was straight-forward and pertaining to sales and performance.
Give an example of a time with a difficult customer you had, how you corrected it and what you learned from it.
How would you handle an outtage in your cash drawer?
1. In your most recent customer service job, what products did you sell and how successful were you? 2. What would you do if your cash drawer was $500 short? 3. Give a time when have you had to tell a customer about a new product? How successful were you? 4. What is your previous experience handling cash? How successful were you? 5. Name one of your biggest accomplishments... 6. Describe a time when you had to be coached so you can improve in your job? 7. Do you have any questions?
The two questions were very general.
"If you were short of meeting your sales goals for the quarter, what steps would you take to make sure you ended up reaching them?"
Can you Tell me About yourself?
What is your goal of working here?
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