Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      the LEGO Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: the LEGO Group reviews | the LEGO Group jobs | the LEGO Group salaries | the LEGO Group benefits | the LEGO Group conversations
      the LEGO Group interviewsthe LEGO Group Customer Service interviewsthe LEGO Group interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      Jul 4, 2019
      Anonymous employee
      Slough, Berkshire, South East England, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at the LEGO Group (Slough, Berkshire, South East England, England) in Aug 2018

      Interview

      Telephone interview as only contract. Not too much detail for such a task. wanted general run through past experience and current situation. Only on phone for 15 minutes maximum.

      Interview questions [1]

      Question 1

      Previous experience of claims
      Answer question

      Other Customer Service Interview Reviews for the LEGO Group

      Customer Service Interview

      Sep 17, 2025
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at the LEGO Group (Tempe, AZ)

      Interview

      Quick. A little different having to send in a video first, but pretty clear directions for it. Knew fairly quickly when and what the next steps would be. going in for the final part was fun, doing an activity with possible co workers.

      Interview questions [1]

      Question 1

      what is your favorite lego set
      Answer question

      Customer Service Interview

      Jun 6, 2024
      Anonymous Interview Candidate
      Slough, Berkshire, South East England, England
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at the LEGO Group (Slough, Berkshire, South East England, England)

      Interview

      Straight forward and they tell you if you pass the same day. Stuff are nice, the way they prepare you for everything is well done. The hours are okay the only down thing is that they started wanting people to come into the office four times a week and they don’t care where you live they want you there at 8am

      Interview questions [1]

      Question 1

      Why do you want to work with us? Why did you leave your prev job? Tell me about your strengths and weaknesses What would you do if it was stressful
      Answer question

      Customer Service Interview

      Feb 20, 2024
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at the LEGO Group

      Interview

      Got a call to attend interview. Took place in a store room with 2 members of staff. Very informal with a basic set of questions to get to know the candidate values better.

      Interview questions [1]

      Question 1

      Tell me a bit about yourself
      Answer question

      the LEGO Group interviews FAQs

      • Customer Service applicants have rated the interview process at the LEGO Group with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 44 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at the LEGO Group overall takes an average of 38 days.
      • Common stages of the interview process at the LEGO Group as a Customer Service according to 5 Glassdoor interviews include:

        Group panel interview:  40%

        Presentation:  20%

        Phone interview:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Brick Specialist(234) ;
        2. Sales Associate(203) ;
        3. Senior Manager(79) ;
        4. Manager(72) ;
        5. Customer Service Representative(68) ;
        6. Student Worker(63) ;
        7. Customer Service Advisor(62) ;
        8. Supervisor(55) ;
        9. Lego Brick Specialist(54) ;
        10. Sales Assistant(43) ;
        11. Software Engineer(42) ;
        12. Intern(38) ;
        13. Retail Sales Associate(36) ;
        14. Project Manager(29) ;
        15. Consumer Service Advisor(26) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at the LEGO Group

      121 jobs in United States
      Customer Service Representative - French
      Tempe, AZ
      ·
      $46K - $46K /yr
      (Employer provided)
      View job
      Customer Service Representative - Brazilian Portuguese
      Tempe, AZ
      ·
      $46K - $46K /yr
      (Employer provided)
      View job
      Customer Service Representative - German
      Tempe, AZ
      ·
      $46K - $46K /yr
      (Employer provided)
      View job
      Retail Store Manager
      Jackson, MS
      ·
      $67K - $100K /yr
      (Employer provided)
      View job
      Retail Store Manager
      Lexington, KY
      ·
      $67K - $100K /yr
      (Employer provided)
      View job
      View all Customer Service Jobs