"To be a training coordinator you must have sufficient leadership and communication skills to instruct employees in a classroom setting and assess their comprehension of pertinent training topics. When you interview for this position, the interviewer will be primarily concerned with your ability to design unique, effective training programs that can be used to bring employees up to speed with new work processes. You may also be asked about your proficiency in computer programs that are essential for instruction, such as Microsoft Powerpoint."
How do you handle disciplinary issues? This should have been a red flag. Operations training in this company is like training junior high and high schoolers who do not know how to behave. You spend more time disciplining people than training them. As a result, training in this company is extremely stressful to say the least.
Why did you apply in GoPro? -This question appeared in all 3 steps
Where do you see yourself a year from now?
What would you do in a situation where you were leading a meeting and no one was engaged.
My experience with adult learning
Typical behavioral stuff, "tell me about a time when you..." etc. Lots of questions about classroom management. They train large groups of contact center staff, so the team looks for the ability to connect with people and handle difficult personalities with grace.
If I have Security Clearance
Do you want to be able to move up?
Tell me about three of your current goals.
Tell me about a time where you innovated and took risk in your work life?
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