Data shows lots of users are uninstalling an app just a few weeks after starting to use it. How would you design a research study to understand what's happening?
User Researcher Interview Questions
1,530 user researcher interview questions shared by candidates
What cross-functional teams did you work with?
Are you more qualitative or quantitative?
Name a non-facebook application. After answering, the interviewer asked "How would you conduct a study to understand the pain points people face using this application and low engagement?" given that you only have 3 weeks to do so. Based on your answer, the interviewer would push for further details and nudge you on how exactly you would do things. The purpose is to understand how you think, so it's encouraged to think out loud.
Who would you work with in this research? Why?
STAR, behavioral questions like " tell me about a time when you went about and beyond of what was required from you"
They asked about my process, my past research experience, and how I work with others. Collaboration is very important to them, as well as people who are willing to jump in and work with what is given to them.
What is your favorite research method? What is a website/app that you like or hate and why?
Why do you want to work for bp? Everyone says to make a difference on sustainability so you need to be creative.
A case study on a customer problem You’ve probably been involved in a number of situations where a customer problem has been identified and needs to be solved. Task: Tell us about the situation, potential and preferred solutions, the outcome and any learnings /reflections.
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