Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to Hyatt Regency Grand Reserve Puerto Rico, a premier resort in the Pyramid Global Hospitality portfolio, located in the breathtaking setting on the oceanfront coast of Rio Grande. Featuring 579 guest rooms and over 36,918 sq ft of meeting space, this award-winning property, recognized as one of the top five resorts in Puerto Rico by Travel + Leisure's World's Best Awards, offers a truly dynamic environment for hospitality professionals.

At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline. From an expansive lagoon-style pool to a nearby 27-hole Tom Kite-designed golf course and a full-service rainforest spa, this property offers a unique and inspiring setting to grow your career.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you're just beginning your hospitality journey or looking to take the next step, you'll find opportunities for growth at every level.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for service. We provide comprehensive training and development programs to help our associates succeed. If you're passionate about hospitality and ready to be part of a people-first culture, we invite you to explore opportunities at Hyatt Regency Grand Reserve Puerto Rico and apply today.

What you will have an opportunity to do:

We are looking for a someone who loves to work, who is highly motivated, and detail oriented to join our team as a Pool Technician! In this role, you will play a key part in creating a world-class experience for our guests!

Your primary responsibility will be ensuring that the pools are safe, clean, and functioning properly. This is a fantastic opportunity for a proactive individual to grow and learn at a world-class establishment!

Your role:

• Maintain all equipment in good condition with minimal downtime by providing daily maintenance of the hotel under the direction of the Engineering Management.
• Strive to become an independent technician capable of analyzing problems and formulating plans to complete tasks quickly with a high degree of quality.
• Language skills: Ability to read and interpret documents such as safety rules (e.g., Lockout Tagout, JSAs), safety awareness information (e.g., MSDS), operating and maintenance instructions, and procedure manuals. Ability to write routine reports, maintain records, and correspondence.
• Maintain all pool area cleanliness standards according to the instructions of the Pool Supervisor/Manager.
• Clean any impurities that may be present in the pools and lakes.
• Maintain all water features and ponds on the premises according to the instructions of the pool area supervisor.
• Support and continuously improve pool area practices and services that effectively address issues affecting both guests and associates.
• Regularly test pool water quality and pH balance.
• Keep manual or automated records of all activities and prepare reports.
• Repair incidents and breakdowns that occur during pool use.
• Ability and willingness to work regularly in the pools for extended periods while operating standard pool maintenance machinery, such as vacuum pumps and common pool cleaning tools, lakes, etc.
• Ability to safely follow SDS guidelines and personal protective measures when handling hazardous pool chemicals.
• Follow company policies and procedures.
• Comply with occupational health and safety rules and regulations, as well as rules and regulations established by the company and/or regulatory agencies.
• Immediately report any incidents occurring in the work area.
• Execute all instructions and tasks assigned by the immediate superior, as well as any additional responsibilities required by the role.

What are we looking for?

• High school diploma or equivalent.
• Previous experience preferred.
• Can work under pressure in a fast-paced environment
• Excellent communication skills and strong attention to detail
• Available to work various shifts to include weekends and holidays
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.