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The Pete Store Snapshot
UNDER COMMIT AND OVER DELIVER
Do what you say, then do a little (or a lot!) more.
HONESTY IS THE ONLY POLICY
When you tell the truth, the outcome is always better than the alternative.
PROVIDE EXTRAORDINARY SERVICE
Our goal is to provide memorable, extraordinary service and hospitality to our customers. A genuine care, concern and appreciation for each customer will be evident in everything we do.
ASK "HOW CAN I DO IT BETTER?"
There is always a better method, approach, or process and it is our responsibility to find it. Look for opportunities others haven't seen and find simple solutions others wish they'd thought of.
CREATE MEANINGFUL RELATIONSHIPS
With vendors, customers, and co-workers, it is vital that we take a genuine interest in getting to know others for who they are as people, rather than what they can do for us.
DO THE RIGHT THING
We are not perfect, but we will always do our very best, and do what is right - even when it is not in our best interest.
PROVIDE PRODUCTS OF OUTSTANDING QUALITY
We will only represent brands that reflect our high standards for quality and integrity.
SERVE OUR COMMUNITIES
We are fortunate to live and work in great communities. As a company, and as individuals, we have a responsibility to invest our time and resources to help make them even better.
BE HUMBLE
We will have many accomplishments to be proud of, but we must never be arrogant or boastful about them. Instead, we will carry with us a quiet confidence in our ability and an understanding that what we do will speak for itself.
Do what you say, then do a little (or a lot!) more.
HONESTY IS THE ONLY POLICY
When you tell the truth, the outcome is always better than the alternative.
PROVIDE EXTRAORDINARY SERVICE
Our goal is to provide memorable, extraordinary service and hospitality to our customers. A genuine care, concern and appreciation for each customer will be evident in everything we do.
ASK "HOW CAN I DO IT BETTER?"
There is always a better method, approach, or process and it is our responsibility to find it. Look for opportunities others haven't seen and find simple solutions others wish they'd thought of.
CREATE MEANINGFUL RELATIONSHIPS
With vendors, customers, and co-workers, it is vital that we take a genuine interest in getting to know others for who they are as people, rather than what they can do for us.
DO THE RIGHT THING
We are not perfect, but we will always do our very best, and do what is right - even when it is not in our best interest.
PROVIDE PRODUCTS OF OUTSTANDING QUALITY
We will only represent brands that reflect our high standards for quality and integrity.
SERVE OUR COMMUNITIES
We are fortunate to live and work in great communities. As a company, and as individuals, we have a responsibility to invest our time and resources to help make them even better.
BE HUMBLE
We will have many accomplishments to be proud of, but we must never be arrogant or boastful about them. Instead, we will carry with us a quiet confidence in our ability and an understanding that what we do will speak for itself.
Beginning with a single location in Richmond, VA in 2001, The Pete Store has grown to become one of the largest commercial truck dealers in North America with 27 locations spanning 1,500 miles from Massachusetts to Florida. The Pete Store offers the full lineup of class 5-8 Peterbilt trucks, 225+ certified technicians, an extensive parts inventory, world-class facilities strategically located on the East Coast and an almost obsessive commitment to customer support throughout every level of our organization. To learn more, visit www.ThePeteStore.com
