1Password reviews

3.2

51% would recommend to a friend

(362 total reviews)
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David Faugno

70% approve of CEO

47% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
1.0
Oct 24, 2024

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

Working from anywhere, as a B2C lead company they give you the product to use for you and your family.

Cons

This company is toxic from the top down. Very”boys”club and upper mngt seem to have new priorities each week and blame everyone but themselves when things don’t go right. No accountability, no strategy, and they seem to hire leaders from the outside to help them only to silence them after a few months. Us AEs have to work all hours of the day and night in order to potentially get a lead and encouraged to work weekends. Leadership loves to use slack at all hours at we get paid way below industry standards. Never get told thank you always lead by fear. If you’re looking for motivating leaders who inspire.. this isn’t the place. The product is a widget and gets discounted just like its competitors.

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1Password Response
1y
Hi there, We're sorry to see that your 1Password experience has been negative, and we hope we can work to turn that around. We would love to connect and chat more about these themes, so please do reach out to your HRBP so we can continue the conversation. - The People Team
2.0
Mar 13, 2024

Not what I thought

Recommend
CEO approval
Business Outlook

Pros

- Great product - Great teammates - Great benefits

Cons

- Doubled quota with about a 5% hit rate for majority of 23' - Incompetent management team that couldn't properly communicate changes or provide reasons for changes - Lack of career progression... unless you were a favourite of the management team

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1Password Response
2y
Hi there, Thanks for taking the time to leave your feedback. We appreciate you sharing about your experience as part of our GTM team. We'd be happy to chat more about this, and talk through the career progression available to our GTM team members. Please do connect with your HRBP to chat more. -- The People Team
1.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Solid underlying product with great potential

Cons

If I had been writing this last year my review would look very different. In the last 6 months the culture of the company has been overhauled and this changed everything. Quotas seem randomly generated with no discussion at all, leading to wild amounts of pressure on staff. Anyone who questions these, especially top performing reps and Team Leads I have known, have a target painted on their backs and are soon eliminated. I have witnessed many peers being bullied under new management styles before being forced out. The culture of fear, reinforced by random firings with no reasons given, have created a nasty workplace environment unlike anything else I have seen in my career. Everyone I know on the SMB or Mid-Market Account Manager teams is looking for a way out. This company, which a few years ago seemed like it had all the ingredients to succeed and was on a brilliant trajectory, has destroyed itself and is crashing back down to Earth. Avoid!

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1Password Response
2y
Hi there, We're sorry to hear that your experience on the GTM team so far this year has been negative. We'd really like to continue the conversation, so please reach out to your HRBP directly to chat further. - The People Team
Viewing 109 - 111 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.